FAQs/Policies

Here are some general policies that you may want to know about.

Payment Methods: We accept most major credit card payments (Visa, MasterCard, American Express, Discover, Diners Club) as well as PayPal.

Sales Tax: If you live in New York State, we are required to collect the appropriate state and local sales tax.

Shipping: Find out about our shipping procedures by visiting our Shipping page.

Return policy: We take great care to accurately describe every item and guarantee that each is packed well. We do not accept returns unless we have sent the wrong item. Over the years we have been in business, our customers have been overwhelmingly pleased with our efforts. Please visit our Customer Testimonials page to read some of the feedback we have received from our customers.

International Orders: Each international shipment is sent with the required customs forms which reflect the actual purchase price. Any customs fees, duties, taxes, etc. on international orders are the responsibility of the customer who may be required to pay such fees upon delivery. Find out about our shipping procedures by visiting our Shipping page.

Guarantee: We strive to provide the same quality of customer service to our buyers as we expect in our own purchasing. Specifically, we promise to:

• Provide accurate descriptions of each product
• Guarantee that the product will be as described when we ship it
• Process your order in a timely manner
• Take care in packing each order
• Keep your personal contact and financial information private

All new products listed on this site are authentic products acquired for resale from authorized distributors and/or manufacturers. These products are from our own inventory are not used or pre-owned. All used products are also authentic and clearly specified.

If you have any questions, please contact us. We look forward to serving you. Thank you!